I are now living in NYC and get the job done in the Fashion business creating 30k a calendar year, so purchasing a $360 flight was an enormous deal for me. I just lately utilized for and received the AAdvantage credit card simply because as a consequence of business I will now be bicoastal and touring NYC-LA quite frequently, which was The key reason why for my very last vacation. I happen to be traveling AA for many years And that's why I selected them as my airline of choice for my forthcoming bicoastal profession. On my past flight #738 on March twenty five 2013 they missing my baggage and it has been around a week now. Because of the character of my flight I'd several valuables in that bag. I'm in Trend and are accumulating uncommon and high priced pieces during my everyday living, a lot of which I introduced with me and also have collected on travels that I have flown with your company.
My daughter and I flew to Barbados for my Palâ€s funeral on Jul twenty third. We experienced a disservice and to the return flight, we had been forced to attend around an hour or so for any wheelchair. It absolutely was irritating, and as an individual with cardiac overall health, it was to some degree Frightening.
I also would like to touch upon the wonderful service AA delivers to the handicapped. I am 84 a long time old and now have to have wheelchair help to have about from the airports. I had been impressed and delighted on the help I obtained, and also for the attitudes on the individuals that assisted me With all the wheelchair aid, and likewise the motorists with the handicap carts in Charlotte airport. They ended up all so helpful and really friendly too.
When there was about a fifty percent hour to land I saw the flight attendant who noticed us be guided to seat there, Mrs Fatima, she remenbered in a similar moment And that i contact him and she repeated that we really ought to be there. Within this instant he explained “you should, don´t stress, I´m not fearful any more, so you shouldn´t be concerned any moreâ€.
Or a location to stay. seven telephone calls later on and visits having a rep from AA we at last get a point out of we may get you around the flight for the next working day. BUT now exactly where are we planning to stay or reservation is up and also have already put in our trip income.
Obtain your CEO’s to read about repeat organization and then they are going to understand why They are really continually not creating The underside line. I can Actually state that I’m never reserving with your airline yet again. many thanks, Sincerely
Also, there are identification specifications in the airport because it relates to domestic airline travel. All shoppers age eighteen years and older ought to present official Image identification right before boarding the aircraft.
According to this expertise I can only conclude this follow appears to become business as regular for American Airlines, especially after witnessing signs about not eliminating cots from specified locations. How can a business justify possessing more than fifty adults slumber on cots in an airplane terminal? This needs to be a priority for the Fire Marshals!
On April fifteenth, 2013 I obtained a check in the mail from you and was exceptionally upset After i opened the envelope to begin to see the Test prepared out was close to one/4th the amount I'd originally submitted for reimbursement.
I'm Keeping reservations for flights departing 26 Sep. I booked this flight in June. I'm using two vouchers as partial payment for these flights. I sent the vouchers towards the tackle supplied in July.
The entire crew staff you could look here was pleasant , but this person went over and above the roles anticipations and must be praised and identified. I’m also joyful we get yourself a snack all over again.
I planned to Allow you realize of An impressive young female you've Doing the job for you personally at Dallas-Ft. Really worth airport. Her identify is Nyanina Kong, and she goes because of the name of Nina.
So Here's my Pal thanks at perform and my son afraid and perplexed standing in the gate and waiting in line To learn more. At some point your staff instructed them which the flight was planning to board yet again and it by no means did. Lori necessary to get back to her smaller young children that night and her task the next morning, when the attendant mentioned the flight was cancelled. Your staff members began administering transform flight information and hotel information and facts. Lori lives around an hour away and tried out to secure a easy hotel for them to invest the night. By the time it absolutely was her flip, there have been no hassle-free lodges remaining in the region. In the course of this time, I'm on 1 cellphone with American Airlines and my husband is on One more and Lori is waiting in a single line close to my son who stood beside her in An additional. They at last reticketed Everybody around the flight. My son, the small which i put in $one hundred fifty to generally be escorted and cared for by your airline, wasn't put on the following achievable flight to return dwelling to his relatives, but as a substitute was put on an American Airways flight the following working day.
rosity to us shareholders. Management and all staff of AAL are naturally carrying out a fantastic occupation, mirrored inside the regular increase of